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Terms and Conditions

Version 1.2Effective 16 Jun 2026

Platform Terms & Conditions Suite

Document 1. User and Patient Terms of Service and Conditions

Document Status: Part 1 of 2 (Consumer Infrastructure Framework)

Note: This document governs the access and use of Doctolara.com by account holders, sponsors, and care recipients. Medical providers, diagnostic centres, and independent contractors are governed separately by Document 2: Clinician and Partner Terms of Engagement.

Effective Date: 23-05-2026

Platform Name: Doctolara.com

Company Name: Laras Medicaid Limited

Website: https://doctolara.com

Table of Contents

Part I: Core Platform Framework & Clinical Realities

  • 1. Introduction
    • Platform Scope, Service Definition, and Mandatory Contractual Binding.
  • 2. Eligibility and Capacity
    • Age Restrictions, Legal Capacity, Data Accuracy, and Diaspora/Third-Party Representation Rules.
  • 3. Nature of Services
    • Core Platform Features, Infrastructure Boundaries, Emergency Service Exclusions, and Immediate Action Mandates.
  • 4. No Doctor-Patient Relationship with Platform
    • Technology Intermediary Status, Corporate Practice of Medicine Prohibition, and Independent Practitioner Liability Firewall.
  • 5. Medical Disclaimer and Limitations of Care
    • Telehealth Limitations, Emergency Escalation Rule, Data Dependence, and Technical/Infrastructure Continuity Dependencies.

Part II: Operations, Billing & Clinical Policies

  • 6. User Account Responsibilities
    • Credential Protection, Data Accuracy Requirements, Mandatory Breach Notifications, and Liability Limits for Account Compromise.
  • 7. Patient Conduct and Obligations
    • Prohibited Conduct, Privacy Policy Acceptance, Third-Party Booking Rules, and Consent for Medical Records Inspection.
  • 8. Appointments and Consultations
    • Consultation Mediums (Video, Chat, Audio Triage), Availability Realities, and Practitioner Clinical Prerogatives.
  • 9. Medical Prescriptions Policy
    • Clinical Prerogatives for Issuance, Controlled Substance Restrictions, and Pharmacy Fulfillment Intermediary Disclaimers.
  • 10. Fees, Billing and Payment methods
    • Diaspora Recurring Payments, Automated Renewals, Payment Processor Routing, and Localised Currency Conversions.

Part III: Data, Third-Party Assets & Liabilities

  • 11. Cancellation and Refund Policy
    • Parameters for Missed Digital Triage or Home Dispatches, and Non-Refundable Administration Fees.
  • 12. Health Information and Privacy
    • Cross-Border Data Regulations (NDPA/GDPR Alignment) Securing Patient Health Histories Across Geographies.
  • 13. Third-Party Services and Integrators
    • Liability Disclaimers for External Pharmacy API Plug-ins, Payment Gateways, and Laboratory Systems.
  • 14. Intellectual Property rights
    • Protection of Proprietary Software, Brand Assets, Patient Portal Design, and Triage Algorithms.
  • 15. Limitation of Liability
    • Financial Ceilings Protecting Corporate Assets and Treasury from Indirect, Consequential, or Punitive Damages.

Part IV: Risk Mitigation, Governance & Administration

  • 16. Indemnification
    • The User's Agreement to Hold Doctolara.com Harmless Against Legal Claims Stemming from Service Misuse.
  • 17. Suspension and Termination of Services
    • Account Suspension for Conduct Violations and the Explicit Survival of Liability Clauses Post-Termination.
  • 18. Governing Law and Resolution Dispute
    • Establishing Legal Venue, Statutory Frameworks, and Mandatory Multi-Tier Dispute Resolution Processes Prior to Litigation.
  • 19. Changes and Updates to the Platform
    • Rights to Push Software Patches, Update Features, Modify Terms, and Manage Temporary Maintenance Windows.
  • 20. Contact Information
    • Official Corporate Channels, Support Desk Routing, Legal Notices, and Formal Communication Protocols.

Part I: Core Platform Framework & Clinical Realities

1. Introduction

Welcome to Doctolara.com, a digital healthcare coordination and telehealth platform that connects patients with independent licensed healthcare professionals, healthcare providers, diagnostic centers, pharmacies, laboratories, and allied healthcare services.

By accessing, browsing, or using the Doctolara.com platform, mobile applications, website, APIs, automated communication systems, or related service workflows (collectively, the “Services”), you explicitly agree to be bound by these Terms and Conditions.

Contractual Agreement Mandate: These terms constitute a legally binding agreement between you and the platform. If you do not agree to be bound by these Terms, you must immediately cease all access and must not use the platform or its services.

2. Eligibility and Capacity

You are permitted to access and use the Doctolara.com platform only if you meet the following criteria:

  • Age Requirement: You are at least 18 years old, or you are utilising the platform under the explicit supervision and active management of a parent or legal guardian.
  • Legal Capacity: You possess the full legal capacity to enter into binding contractual agreements under applicable laws.
  • Data Accuracy: You provide completely accurate, current, and complete registration information during the account creation process.
  • Third-Party and Diaspora Representations: If you open an account or book services on behalf of a minor, dependent, or a third-party beneficiary, you explicitly represent and warrant that you are their legally authorised representative or guardian, and you assume full financial and legal responsibility for their use of the platform.

3. Nature of Services

The Doctolara.com platform acts strictly as a digital interface facilitating care coordination, administrative scheduling, and technology-driven healthcare management. The platform provides access to:

  • Telehealth consultations (video, messaging, and audio triage).
  • Appointment scheduling and healthcare provider referrals.
  • Home care coordination and mobile nursing dispatches.
  • Secure electronic communication with independent clinicians.
  • Personal electronic health record management.
  • Integrated automated payment processing.
  • Educational and informational healthcare content.

Emergency Services Exclusion

The Doctolara.com platform does not provide emergency medical interventions, does not operate as an emergency response dispatcher, and does not indemnify or protect the user against any health risks or complications arising during a medical crisis.

Immediate Action Mandate: If you are experiencing a medical emergency, you must immediately bypass the platform, contact local emergency first responders, or physically visit the nearest emergency hospital or trauma facility.

4. No Doctor-Patient Relationship with Platform

The Doctolara.com platform operates strictly as a technology intermediary and care coordination system. It is not a hospital, clinic, pharmacy, diagnostic centre, laboratory, or licensed healthcare provider.

  • Independent Practitioners: Any doctor-patient or clinician-patient relationship is formed solely between you and the individual licensed healthcare professional delivering your care.
  • No Corporate Practice of Medicine: Clinical decisions, diagnoses, prescriptions, and treatment choices are made entirely by the independent practitioners using their professional medical judgment. The Doctolara.com platform does not interfere with clinical choices and holds no liability for the medical advice or services rendered by these independent professionals.

5. Medical Disclaimer and Limitations of Care

By utilising the Doctolara.com platform, you explicitly acknowledge and agree to the following clinical conditions:

  • Telehealth Limitations: Virtual consultations lack the tactile and diagnostic capabilities of an in-person physical examination. Certain clinical indicators cannot be measured remotely.
  • Emergency Escalation Rule: The platform is not an emergency response service. If you experience acute, life-threatening, or rapidly worsening symptoms, you must bypass Doctolara.com platform and immediately seek physical emergency intervention at the nearest hospital.
  • Dependence on Patient Data: All medical advice, triage, and treatment plans are based entirely on the history, symptoms, and data you provide. Lara Medicaid and its participating practitioners hold no liability for misdiagnoses resulting from omitted or inaccurate information.
  • Technical Dependencies: Service continuity depends on third-party internet networks, telecommunications stability, and power infrastructure. Lara Medicaid is not liable for clinical delays or diagnostic interruptions caused by local network or power failures.
  • No Promised Outcomes: Medicine is not an exact science. Doctolara.com platform strictly does not guarantee specific medical outcomes, absolute diagnostic certainty, prescription issuance, treatment success, or recovery timelines.

Part II: Operations, Billing & Clinical Policies

6. User Account Responsibilities

To access our telehealth services, secure messaging, and health plans, you must maintain an active platform account. You are entirely responsible for all activities, bookings, and data entries conducted through your account.

You explicitly agree to:

  • Data Accuracy: Maintain completely accurate, current, and truthful profile details, emergency contact numbers, and baseline medical information.
  • Credential Protection: Protect your login passwords, biometric access keys, or PINs. You must not share your account details or permit any third party to access the platform using your credentials.
  • Breach Notification: Notify Lara Medicaid immediately via our official support channels if you suspect or identify any unauthorised access, security breach, or compromise of your login credentials.
  • Lawful Use: Utilise the platform responsibly and strictly in accordance with applicable data protection legislation and local laws.

Limitation of Liability: Lara Medicaid implements robust platform security but holds zero liability for any data exposure, unauthorised medical bookings, or financial losses resulting from your failure to safeguard your account credentials.

7. Patient Conduct and Obligations

By accessing the Doctolara.com platform, subscribing to our health plans, or utilizing our services, you agree to comply with the following behavioral and data requirements:

1. Prohibited Conduct

You explicitly agree that you will not:

  • Provide false, inaccurate, or misleading medical histories or symptoms.
  • Verbally, physically, or digitally abuse, threaten, or harass our clinicians or staff.
  • Use the platform for fraudulent purposes, identity theft, or to access care under another person's identity.
  • Attempt unauthorized access to our digital systems, cloud hosting, or medical records.
  • Record video or audio consultations without the explicit, prior consent of the attending clinician.

2. Data and Record Access Consent

  • Privacy Policy Acceptance: Using our platforms, content, or visiting our offices constitutes full acceptance of the Lara Medicaid Privacy Policy. We may amend these privacy terms at any time by posting the revised version on our website.
  • Medical Records Inspection: By signing our registration forms or accessing our health plans, you grant Lara Medicaid explicit consent to request, review, and inspect your medical records from your selected hospital or third-party facilities for essential case management and complaint resolution.
  • Diaspora and Third-Party Bookings: If you are booking a service or subscribing to a health plan on behalf of a family member or third party (whether locally or from the Diaspora), you are strictly responsible for ensuring that all medical details and physical addresses provided are accurate, truthful, and authorized by the patient.

8. Appointments and Consultations

Lara Medicaid provides a hybrid healthcare interface connecting you with independent licensed medical practitioners. Consultations may be conducted through:

  • Secure video calls.
  • Digital messaging and clinical chat.
  • Physical appointments at partner clinics.
  • Dispatched physical home visits (where available).
  • Audio-Only Calls: Permitted strictly for preliminary triage, medical guidance, or care follow-ups. Clinicians will not provide a definitive initial diagnosis for new or complex conditions via voice-only calls.

1. Availability

Appointment slots, response times, and specific clinician availability are never guaranteed. Scheduling is subject to practitioner shifts, prior bookings, and local network or transit disruptions.

2. Clinical Prerogatives

Participating medical professionals reserve the absolute right to:

  • Reschedule: Adjust consultation times or switch communication methods if technical connectivity fails.
  • Decline Unsafe Situations: Cancel or refuse any consultation—especially home visits—if the physical environment or patient behavior is deemed hostile, abusive, or unsafe.
  • Escalate Care: Terminate a digital session or home visit and direct you to a physical hospital emergency room if your condition requires immediate, life-saving care.

9. Medical Prescriptions Policy

Lara Medicaid facilitates access to qualified medical practitioners who may issue prescriptions when clinically indicated. However, the platform does not guarantee that a consultation will result in a prescription being issued. All prescriptions are subject to strict legal, clinical, and regulatory compliance under applicable Nigerian health frameworks.

1. Restrictions on Controlled Substances

In accordance with National Agency for Food and Drug Administration and Control (NAFDAC) guidelines and standard clinical safety protocols:

  • Narcotics and Restricted Medications: Practitioners on the Lara Medicaid platform will not issue prescriptions for controlled substances, heavy sedatives, narcotics, or medications carrying a high risk of dependency or abuse (including, but not limited to, certain opioids, stimulants, or specialized psychiatric medications) via virtual consultations.
  • In-Person Evaluation Required: Prescriptions for such medications strictly require a comprehensive, in-person clinical evaluation, which may be routed through our third-party partner facilities or home-visit programs entirely at the discretion of the treating clinician.

2. Fulfillment and Coverage Disclaimers

Lara Medicaid operates as a service facilitator and digital health coordinator; we do not operate a physical pharmaceutical manufacturing or storage facility. Therefore:

  • Medication Availability: The platform does not guarantee that prescribed medications will be in stock or immediately available at any local pharmacy or third-party fulfillment partner.
  • Pharmacy Fulfillment: Independent third-party pharmacies are solely responsible for the dispensing, compounding, and delivery of medications. Lara Medicaid holds no liability for fulfillment delays, incorrect dispensing, or pricing discrepancies at partner pharmacies.
  • Insurance and HMO Coverage: The issuance of a prescription does not guarantee that the medication will be covered by your Health Maintenance Organisation (HMO) or private health insurance plan. Verification of financial coverage remains the sole responsibility of the patient.

10. Fees, Billing and Payment methods

Lara Medicaid operates as a premium hybrid healthcare platform. By accessing our telehealth services, scheduling home visits, subscribing to health plans, or utilizing partner clinic and diagnostic referrals, you agree to pay all applicable fees associated with:

  • Virtual and video medical consultations.
  • Laboratory testing, imaging, and diagnostic services.
  • Home care, nursing dispatches, and physical home visits.
  • Periodic subscription plans and wellness packages.
  • Administrative fees, convenience charges, and specialized referral coordination.

All fees are published clearly on the platform and are subject to change with reasonable notice. To facilitate these transactions securely, Lara Medicaid provides two distinct payment pathways:

1. Digital and Automated Payments

You may pay online via our integrated third-party payment gateways using local or international debit/credit cards, or instant digital transfer links.

  • Gateway Exclusions: All digital transactions are securely handled by certified, licensed payment processors. Lara Medicaid does not directly store your credit or debit card credentials. We hold no liability or responsibility for gateway failures, processing errors, double-billing errors caused by network hitches, or unauthorized transactions on the part of the payment processor.

2. Offline Bank Transfers and Direct Payments

To ensure accessibility, Lara Medicaid permits manual offline bank transfers directly to our designated, official corporate bank accounts.

  • Mandatory Proof of Payment: For all offline transfers, you must upload or email a clear, authentic, and legible bank receipt or transfer confirmation slip through our designated platform support channels.
  • Verification Buffer: To protect against banking settlement delays and payment fraud, no service will be activated, no clinician will be dispatched, and no partner clinic referral will be finalized until our internal finance team successfully verifies and confirms receipt of the funds in our corporate bank account.
  • Network Delay Protection: Lara Medicaid is strictly not liable for missed appointment slots, delayed home care dispatches, or service cancellations resulting from delayed proof-of-payment submission or prolonged clearing delays between Nigerian commercial banks.

3. Refunds and Cancellations Link

  • Policy Alignment: All fees paid through either digital gateways or manual bank transfers are strictly subject to our standard Appointment Cancellations and Refund Policy (Clause 11). Any refunds approved for manual bank transfers or diaspora bookings will be processed back exclusively to the verified, originating bank account or original payment instrument, subject to standard institutional auditing and banking processing timelines.

Part III: Data, Third-Party Assets & Liabilities

11. Cancellation and Refund Policy

Lara Medicaid strives to provide efficient scheduling for both our patients and clinical professionals. If you need to cancel or reschedule an appointment for a telehealth consultation, clinic referral, or home-visit service, you must do so within the designated timelines published on our platform.

1. Non-Refundable Scenarios

To cover administrative costs and preserve clinical availability, refunds will be strictly denied under the following circumstances:

  • Commenced Consultations: The assigned medical practitioner has already initiated the digital telehealth session or opened your clinical chart.
  • Dispatched Home Visits: For home-visit services, the clinician or nursing professional has already departed from their base or partner facility to travel to your location.
  • Patient No-Shows: The patient fails to log onto the designated digital platform within ten (10) minutes of the scheduled telehealth slot, or is absent/unreachable at the designated address during a scheduled home-visit window.
  • Substantial Delivery: The diagnostic, laboratory, or consulting services have already been significantly completed or rendered by Lara Medicaid or our third-party partners.

2. Local Refund Processing and Banking Timelines

Where a refund is approved by Lara Medicaid in accordance with our cancellation windows:

  • Digital Gateway Refunds: Refunds for payments made online via local debit cards or direct gateway links will be credited back through the payment processor (e.g., Paystack, Flutterwave) to your originating account.
  • Manual Bank Transfer Refunds: For payments made via offline bank transfers, refunds will only be processed back to the verified, originating Nigerian bank account after manual audit and verification by our finance team.
  • Banking Network Exclusions: You acknowledge that while Lara Medicaid initiates approved refunds within our standard processing window, the final reflection of funds depends entirely on third-party financial institutions and Central Bank of Nigeria (CBN) clearing networks. Lara Medicaid holds no liability for bank-level clearing delays, network downtime, or institutional processing hold-ups.

3. Diaspora Bookings & Third-Party Sponsor Rules

Where an appointment is requested, booked, or funded by a third party (such as a family member, sponsor, or corporate entity based in Nigeria or the Diaspora/overseas) on behalf of a designated patient:

  • Authority to Cancel: For operational safety, Lara Medicaid will honor cancellation or rescheduling requests from either the paying sponsor or the named patient. If a named patient refuses or cancels a home-visit or telehealth consultation at the point of delivery, it will be classified as a patient cancellation and processed under our standard non-refundable guidelines.
  • Source-Strict Refunds: All approved refunds will be processed exclusively to the original payment method and person who made the purchase. Under no circumstances will a refund for an overseas or third-party payment be paid out in cash, alternative bank accounts, or converted currency to the patient or any other proxy in Nigeria.
  • International Transaction Timelines: For payments initiated from outside Nigeria (via international credit cards, remittance channels, or foreign currency gateways), you acknowledge that refund processing timelines are subject to cross-border banking networks, intermediary currency conversion clearances, and international card schemes. Lara Medicaid is not responsible for delayed reflections caused by these global financial architectures.

12. Health Information and Privacy

Lara Medicaid is committed to protecting the privacy, confidentiality, and security of your personal and medical information. Your health data is collected, processed, and stored in strict compliance with the Nigeria Data Protection Act (NDPA) and applicable medical privacy regulations.

By utilizing our platform, telehealth services, and home-visit programs, you provide your explicit consent to:

  • Electronic Health Records (EHR): The digital collection, secure electronic storage, and processing of your medical history, clinical notes, symptoms, and diagnostic results on our cloud infrastructure.
  • Clinical Information Sharing: The seamless sharing of your medical records with the independent doctors, nurses, or specialists assigned to your telehealth consultation or home visit, ensuring continuity of care.
  • Third-Party Referrals: The secure transfer of necessary health information to our independent partner laboratories, diagnostic centers, pharmacies, or ambulance networks when required to fulfill your prescriptions, tests, or emergency care.
  • Care Communications: Receiving secure notifications, emails, text messages, or digital prompts regarding your appointments, treatment updates, prescription statuses, and general care coordination.

13. Third-Party Services and Integrators

Lara Medicaid seamlessly integrates with independent, third-party service providers to offer you a comprehensive healthcare experience. These integrations include, but are not limited to:

  • Licensed diagnostic laboratories and imaging centers.
  • Registered pharmacies and pharmaceutical fulfillment networks.
  • Health Maintenance Organisations (HMOs) and insurance providers.
  • Secure video communication platforms and cloud hosting infrastructure.
  • Licensed payment gateways and financial processors.

Disclaimer of Third-Party Liability: While Lara Medicaid carefully selects its partners, all third-party providers operate as independent entities. To the maximum extent permitted by law, Lara Medicaid holds no liability, responsibility, or obligation for the acts, omissions, clinical delays, service failures, product quality, or data handling practices of these independent third parties.

  • Pharmaceutical and Lab Fulfillment: In strict compliance with the Electronic Pharmacy Regulations and applicable Nigerian health frameworks, any medication dispensed or laboratory test conducted through a third-party partner is subject to that partner's professional standards. Lara Medicaid does not manufacture, dispense, or directly control physical medical supplies or lab processing workflows.
  • Payment Processing: All financial transactions are securely processed via certified third-party payment gateways. Lara Medicaid does not store your full credit/debit card information and is not liable for transaction failures, unauthorized charges, or processing delays on the part of the payment processor.

14. Intellectual Property rights

All rights, titles, and interests in and to the Lara Medicaid platform—including but not limited to its software, source code, underlying technology, proprietary workflows, user interfaces, website design, branding, logos, graphics, and digital content—remain the exclusive property of Lara Medicaid Limited.

By using this platform, you are granted a limited, non-exclusive, non-transferable, and revocable license to access our services strictly for personal, non-commercial health use. You are expressly prohibited from engaging in, or permitting others to engage in, any of the following activities:

  • Duplication and Modification: Copying, reproducing, modifying, translating, or creating derivative works of any platform content or technology without our prior written consent.
  • Technical Exploitation: Reverse engineering, decompiling, disassembling, or attempting to extract the source code or core algorithms of the platform software.
  • Commercial Exploitation: Reselling, renting, leasing, redistributing, or commercially exploiting our technology or services to third parties.
  • Branding Infringement: Using the Lara Medicaid name, logo, or trademark in any manner that suggests an unauthorized affiliation, partnership, or endorsement.

15. Limitation of Liability

To the maximum extent permitted under applicable Nigerian law, Lara Medicaid (including its investors, directors, employees, and parent company) shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages. This includes, but is not limited to, damages for loss of data, goodwill, or service interruptions.

Furthermore, as a platform facilitating hybrid healthcare services, Lara Medicaid holds no liability for:

  • Clinical Outcomes and Decisions: Any medical outcomes, misdiagnosis, treatment complications, or prescription side effects resulting from consultations with independent medical practitioners on the platform. Medical professionals exercise their independent clinical judgment, and any claims of malpractice must be directed solely to the respective practitioner or partner facility.
  • Operational and Logistics Delays: Any delayed care or delayed arrivals for scheduled home visits due to traffic congestion, flooding, severe weather conditions, or other unpredictable logistical disruptions within Lagos or other operating territories.
  • Third-Party Partner Facilities: The physical standards, hygiene, treatments, or operational activities occurring within independent third-party partner clinics, diagnostic centers, or ambulance services where you may be referred.

Financial Liability Cap: In no event shall the total aggregate liability of Lara Medicaid to you for all claims, damages, or causes of action exceed the total amount of fees actually paid by you to the platform within the preceding three (3) months.

Part IV: Risk Mitigation, Governance & Administration

16. Indemnification

You agree to defend, indemnify, and hold harmless Lara Medicaid, its parent company, affiliates, directors, investors, employees, clinical partners, medical professionals, and independent contractors from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal and professional fees) arising out of or directly related to:

  • Misuse of the Platform and Services: Your improper use of our digital telehealth platform, home visit services, or third-party partner clinic facilities, including any failure to follow direct medical advice or treatment plans provided by our clinicians.
  • Home Visit Environments: Any inaccurate information, hazardous conditions, or hostile actions present in a private residence during a requested home visit.
  • Partner Clinic and Physical Facilities: Any disruptive behavior, property damage, or violation of rules committed by you while visiting one of our independent third-party partner clinics or diagnostic centers.
  • Violations and Fraud: Your breach or violation of these Terms and Conditions, your misrepresentation of medical history or identity, or any fraudulent activity related to payments, health insurance, or HMO claims.
  • Infringement of Rights: Your violation of applicable Nigerian laws, regulatory directives, or the intellectual property and privacy rights of any third party.

17. Suspension and Termination of Services

To maintain a secure, safe, and reliable healthcare environment for all users, Lara Medicaid reserves the right to temporarily suspend or permanently terminate your account, or restrict your access to all or part of the platform, at our sole discretion and without prior notice, for reasons including but not limited to:

  • Security and Fraud Prevention: Any suspected fraudulent activity, identity misrepresentation, unauthorized access, or actions that compromise the platform’s security or the privacy of other users.
  • Abuse and Misconduct: Defamitory, abusive, or inappropriate behavior directed toward our healthcare providers, staff, or other users.
  • Regulatory and Legal Concerns: Compliance with applicable Nigerian healthcare laws, data protection regulations, or lawful directives from regulatory bodies.
  • Financial Delinquency: Non-payment or failed payment processing for subscription fees, consultations, or premium services rendered through the platform.
  • Policy Violations: Any material breach or violation of these Terms and Conditions.

Upon termination, your right to use the platform will cease immediately. However, in alignment with Nigerian medical regulations, Lara Medicaid will ensure that essential patient medical records remain handled or transferred in accordance with standard medical retention laws.

18. Governing Law and Resolution Dispute

These Terms and Conditions, along with your use of the Lara Medicaid platform, shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

  • Regulatory Compliance: This platform operates in strict compliance with the Nigeria Data Protection Act (NDPA), the Nigeria Data Protection Regulation (NDPR), and all other applicable Nigerian healthcare and consumer protection laws, regulations, or international conventions. If any provision of these Terms is found to be inconsistent with applicable law, that provision will be modified only to the extent necessary to comply with the overriding law, while the remainder of these Terms will stay in full force and effect.
  • Dispute Resolution: You agree that any dispute, claim, or controversy arising out of or relating to these Terms, or your use of Lara Medicaid, shall be subject to the exclusive jurisdiction of the competent courts of the Federal Republic of Nigeria.

19. Changes and Updates to the Platform

We may periodically update these Terms and Conditions to reflect changes in our services, legal requirements, or business practices.

  • Platform Updates: Lara Medicaid reserves the right to modify, update, or temporarily or permanently discontinue any part of the platform or its content at any time. While we strive to provide a seamless experience, we are not obligated to notify users of routine updates or link changes, and we hold no liability for these adjustments.
  • Your Responsibility: We encourage you to review this page regularly to stay informed of any changes.
  • Acceptance of Terms: By continuing to use the Lara Medicaid platform after updates are posted, you agree to and accept the revised Terms and Conditions.

20. Contact Information

If you have any questions, comments, or concerns regarding these Terms and Conditions, or if you need assistance with the Lara Medicaid platform, please feel free to reach out to our team.

You can contact us through the following channels: